Privacy policy
Last updated: January 15, 2026
(luz) respects your privacy and is committed to protecting your personal data in accordance with the European Union General Data Protection Regulation (GDPR).
1. Data Controller
Name: Gabriel Pessôa
Tax Identification Number (NIF): 267179421
Email: info@luzstreetwear.com
Country: Portugal
For the purposes of applicable data protection laws, (luz) acts as the data controller of your personal data.
2. Personal Data We Collect
When you place an order or browse our website, we may collect the following personal data:
Identification data: full name
Contact data: email address, phone number (if provided)
Billing and shipping data: full address, postal code, city, country
Payment data: information processed by our payment providers (we do not store card details)
Browsing data: IP address, browser type, visited pages, cookies
3. Purpose of Data Processing
Your personal data is used to:
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Process and manage your orders
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Communicate order status updates
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Process payments securely
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Comply with legal and tax obligations
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Improve your browsing experience
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Send marketing communications (only with your consent)
4. Legal Basis for Processing
We process your personal data based on:
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Performance of a contract: to process and deliver your order
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Legal obligation: to comply with tax and accounting requirements
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Consent: for marketing communications (you may withdraw consent at any time)
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Legitimate interests: to improve our services and prevent fraud
5. Sharing of Data with Third Parties
Your personal data may be shared with the following third parties necessary for operating the store:
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Shopify – e-commerce platform hosting our store
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Printful – production and fulfillment partner (print-on-demand)
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Payment processors – to securely process transactions
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Shipping carriers – to deliver orders
All partners are contractually required to protect your data and use it only for agreed purposes.
6. International Data Transfers
Some of our service providers (such as Shopify and Printful) may process data outside the European Union.
We ensure that such transfers are carried out with appropriate legal safeguards, including the use of Standard Contractual Clauses approved by the European Commission.
7. Data Retention Period
We retain your personal data for:
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Order data: up to 10 years, as required by Portuguese tax law
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Marketing data: until you withdraw your consent or request deletion
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Browsing data: as defined in our Cookie Policy
8. Your Rights
Under the GDPR, you have the following rights:
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Right of access – request a copy of your personal data
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Right to rectification – correct inaccurate or incomplete data
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Right to erasure – request deletion of your data (except where legally required to retain it)
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Right to restriction of processing
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Right to data portability
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Right to object to processing for marketing purposes
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Right to withdraw consent at any time (without affecting prior lawful processing)
9. How to Exercise Your Rights
To exercise any of your rights, please contact us at:
info@luzstreetwear.com
We will respond within 30 days.
10. Right to Lodge a Complaint
If you believe your data is not being processed in accordance with the law, you may lodge a complaint with the Portuguese Data Protection Authority:
Comissão Nacional de Proteção de Dados
Website: www.cnpd.pt
Email: geral@cnpd.pt
11. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no system is 100% secure, and we cannot guarantee absolute security of data transmitted over the internet.
12. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be published on this page with an updated revision date.
13. Contact
For questions regarding this Privacy Policy or the processing of your personal data, please contact: